Citrus County Sheriff's Office Headquarters           1 Dr Martin Luther King Jr Avenue Inverness, FL 34450-4968
Citrus County Sheriff's Office Headquarters
1 Dr Martin Luther King Jr Avenue
Inverness, FL 34450-4968
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Take Our Citizen's Survey

This survey will be used to determine the overall performance of the Sheriff’s Office, the competence of agency employees, measure employee attitudes when working with the community, determine how safe citizens feel, and ask for recommendations for improvement. Thank you for your time and comments.

Agency Performance

On a scale of 1 to 5, with 1 being worst and 5 being best, please rate the following.
If you have not had contact with our agency in a specific area, please choose NA (Not Applicable).
Please check your choice.

  1. Do you feel the Citrus County Sheriff’s Office is doing a good job protecting and serving the citizens of our community?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  2. Do you think the Sheriff’s Office is well-trained to handle the growing needs of Citrus County?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  3. Do you think the Sheriff’s Office is properly staffed to handle the growing needs of Citrus County?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  4. How would you rate the overall performance of the Emergency Operations Division 911 Operators/ Communication Officers?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  5. How would you rate the overall performance of the Fire Rescue personnel?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  6. How would you rate the overall performance of the Law Enforcement personnel?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
Comments:

Employee Competence

On a scale of 1 to 5, with 1 being worst and 5 being best, please rate the following.
If you have not had contact with our agency in a specific area, please choose NA (Not Applicable).
Please check your choice.

  1. How would you rate your overall contact with Sheriff’s Office employees?
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
  2. The following employees have the most contact with the public. Please rate any experience you have had with EACH section:
    Road Patrol (Deputy Sheriff)
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    911 Operator/ Communications Officer
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Records Clerk (located at Operations in Inverness)
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Records Clerk (located in Crystal River)
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Crime Prevention Officer
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Detective
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Victim Advocate
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Fire Rescue
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
    Other:
    1 - Poor
    2 - Below Average
    3 - Average
    4 - Above Average
    5 - Excellent
    N/A
Comments:

Employee Attitude and Conduct

Most contact citizens have with Sheriff’s Office personnel is for reasons they’d rather avoid. Please rate agency personnel on the way they handled your call for service and NOT on the situation that required action.

On a scale of 1 to 5, with 1 being worst and 5 being best, please rate the following.
If you have not had contact with our agency in a specific area, please choose NA (Not Applicable).
Please check your choice.

Roadside officer assistance
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Traffic ticket or warning issued
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Call for service to my residence
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Call for service to my business
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Detective interviewed me
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Officer spoke to my service organization or group
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Fire or medical emergency at my residence
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Fire or medical emergency at my business
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Contact with a 911 Operator/Communications Officer
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A
Other:
1 - Poor
2 - Below Average
3 - Average
4 - Above Average
5 - Excellent
N/A

Comment:

Community Concerns: Safety & Security

Please check TRUE for each statement that is true, and FALSE for each statement that is false. If you have no preference, please mark NA (Not Applicable).

I feel safe in my home ALL the time.
TRUE
FALSE
N/A
I feel safe in my home MOST the time.
TRUE
FALSE
N/A
I feel safe traveling on our county roadways.
TRUE
FALSE
N/A
When I park my car, I DO NOT worry it will be broken into.
TRUE
FALSE
N/A
When I leave my house, my job, etc., I feel I MAY be attacked.
TRUE
FALSE
N/A
I worry that my home will be burglarized.
TRUE
FALSE
N/A
I OFTEN worry that I will be victimized in some way.
TRUE
FALSE
N/A
I feel the Sheriff’s Office provides excellent crime prevention information.
TRUE
FALSE
N/A
I believe the Sheriff’s Office works hard to protect its citizens.
TRUE
FALSE
N/A
I feel the Sheriff’s Office could do more to prevent crime.
TRUE
FALSE
N/A
I generally feel safe and secure in Citrus County.
TRUE
FALSE
N/A
I feel the 911 Operators/ Communications Officers will answer my call promptly and effectively.
TRUE
FALSE
N/A
I feel Fire Rescue will promptly and effectively respond to and address any fire or medical emergency I may have.
TRUE
FALSE
N/A

Comments:

Recommendations

At the Citrus County Sheriff’s Office, we are always looking for ways to improve our performance to provide the best law enforcement, fire rescue and communications services possible. Please use the space below to share any comments, suggestions or ideas for improving our agency. Your responses will be reviewed, and if you want to be contacted, please provide your name and contact information in the space below.

Comments:

Suggestions:

Improvements:

*** PLEASE PROVIDE THE FOLLOWING INFORMATION ***

I live in: (please check one)

Crystal River
Dunnellon/Citrus Springs
Citrus Hills
Sugarmill Woods
Inverness area
Hernando
Pine Ridge
Lecanto
Homosassa area
Floral City
Beverly Hills
Holder

My age group is: (please check one)

0-18
19-30
31-45
46-60
61-74
75-89
90+

*** OPTIONAL INFORMATION ***

NAME:

ADDRESS:

PHONE NUMBER:

EMAIL: